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Counselling Skills
Health, Care & Medicine · Beginner · 30 hours
Develop foundational counselling skills to support others — active listening, empathy, the helping relationship and ethical, safe practice. Not a clinical qualification.
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What you'll learn Build a safe, supportive helping relationship Use core listening and empathy skills Apply a basic helping framework Recognise limits and refer appropriately Maintain ethical and self-care practice Course modules Module 1: What Is Counselling? Module 2: The Core Conditions Module 3: Active Listening Module 4: Questioning & Exploring Module 5: A Basic Helping Framework Module 6: Empathy in Difficult Situations Module 7: Boundaries & Ethics Module 8: Recognising Limits & Referral Module 9: Supporting Specific Needs Module 10: Self-Care & Development Module 11: Core Concepts in Depth Module 12: Common Mistakes & How to Avoid Them Module 13: Tools, Resources & Templates Module 14: Standards, Quality & Best Practice Module 15: Health, Safety & Ethics Module 16: Case Study: A South African Example Module 17: Communication & Working with Others Module 18: Staying Current & Continuing to Learn Module 19: Capstone Project Module 20: Review, Assessment & Next Steps Unlock this course for R19 on any phone. A certificate is optional (from R39).
Bluezone Institute — low-cost e-learning for South Africa. Courses unlock for R19; certificates are optional and separate. Certificates are not accredited or NQF/SAQA-registered.