Travel & Tourism

Business, Finance & Management · Beginner · 30 hours

Build a career in tourism and hospitality — destinations, customer service, tour operations and sustainable tourism in South Africa's vibrant sector.

What you'll learn

• Understand the travel and tourism industry
• Serve travellers professionally
• Plan itineraries and tours
• Apply destination and product knowledge
• Promote sustainable, responsible tourism

Course modules

• Module 1: The Tourism Industry
• Module 2: Tourism Products & Sectors
• Module 3: Customer Service for Travellers
• Module 4: Geography & Destinations
• Module 5: Travel Planning & Itineraries
• Module 6: Tour Operations
• Module 7: Tourism Marketing
• Module 8: Sustainable & Responsible Tourism
• Module 9: Safety & Traveller Wellbeing
• Module 10: Tourism in SA & Careers
• Module 11: Core Concepts in Depth
• Module 12: Common Mistakes & How to Avoid Them
• Module 13: Tools, Resources & Templates
• Module 14: Standards, Quality & Best Practice
• Module 15: Health, Safety & Ethics
• Module 16: Case Study: A South African Example
• Module 17: Communication & Working with Others
• Module 18: Staying Current & Continuing to Learn
• Module 19: Capstone Project
• Module 20: Review, Assessment & Next Steps

Unlock this course for R19 on any phone. A certificate is optional (from R39).