Tour Operations & Travel Business

Travel, Tourism, Culture & Survival · Intermediate · 40 hours

The business of travel: agencies and operators, itinerary design and costing, reservations, travel documentation, transport, travel technology and running a travel business in South Africa.

What you'll learn

• Understand travel agencies and tour operators
• Design and cost itineraries
• Manage reservations and documentation
• Use travel technology
• Understand running a travel business in SA

Course modules

• Module 1: Introduction to Tour Operations
• Module 2: Travel Agencies
• Module 3: Tour Operators
• Module 4: Itinerary Design & Costing
• Module 5: Reservations & Bookings
• Module 6: Travel Documentation
• Module 7: Transport & Logistics
• Module 8: Travel Technology
• Module 9: Managing a Travel Business
• Module 10: Tourism Business in SA
• Module 11: Core Concepts in Depth
• Module 12: Common Mistakes & How to Avoid Them
• Module 13: Tools, Resources & Templates
• Module 14: Standards, Quality & Best Practice
• Module 15: Health, Safety & Ethics
• Module 16: Case Study: A South African Example
• Module 17: Communication & Working with Others
• Module 18: Staying Current & Continuing to Learn
• Module 19: Capstone Project
• Module 20: Review, Assessment & Next Steps

Unlock this course for R19 on any phone. A certificate is optional (from R39).