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Quality Management Systems (ISO 9001)
Quality · Intermediate · 40 hours
The world's leading QMS standard: the ISO 9000 family, the seven quality management principles, the process approach and PDCA, and ISO 9001 clauses 4–10.
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What you'll learn Understand what a QMS and ISO 9001 are Know the seven quality management principles Understand the process approach and PDCA Understand ISO 9001 clauses 4–10 Understand implementing and certifying a QMS Course modules Module 1: Introduction to QMS Module 2: The ISO 9000 Family Module 3: Seven QM Principles Module 4: More QM Principles Module 5: Process Approach & PDCA Module 6: ISO 9001 Structure Module 7: Clauses 4–5: Context & Leadership Module 8: Clauses 6–7: Planning & Support Module 9: Clause 8: Operation Module 10: Clauses 9–10 & Implementation Module 11: Core Concepts in Depth Module 12: Common Mistakes & How to Avoid Them Module 13: Tools, Resources & Templates Module 14: Standards, Quality & Best Practice Module 15: Health, Safety & Ethics Module 16: Case Study: A South African Example Module 17: Communication & Working with Others Module 18: Staying Current & Continuing to Learn Module 19: Capstone Project Module 20: Review, Assessment & Next Steps Unlock this course for R19 on any phone. A certificate is optional (from R39).
Bluezone Institute — low-cost e-learning for South Africa. Courses unlock for R19; certificates are optional and separate. Certificates are not accredited or NQF/SAQA-registered.