Seven New Management Tools

Quality · Intermediate · 40 hours

The management and planning tools for qualitative data and complex projects: affinity, relations, tree, matrix and matrix data analysis diagrams, arrow diagrams and PDPC.

What you'll learn

• Know the seven new management tools
• Use each tool appropriately
• Organise ideas and plan with the tools
• Manage complexity with the tools
• Apply the tools in practice

Course modules

• Module 1: Introduction to the New Tools
• Module 2: Affinity Diagram
• Module 3: Relations Diagram
• Module 4: Tree Diagram
• Module 5: Matrix Diagram
• Module 6: Matrix Data Analysis
• Module 7: Arrow Diagram
• Module 8: Process Decision Program Chart
• Module 9: Using the New Tools
• Module 10: New Tools in Practice
• Module 11: Core Concepts in Depth
• Module 12: Common Mistakes & How to Avoid Them
• Module 13: Tools, Resources & Templates
• Module 14: Standards, Quality & Best Practice
• Module 15: Health, Safety & Ethics
• Module 16: Case Study: A South African Example
• Module 17: Communication & Working with Others
• Module 18: Staying Current & Continuing to Learn
• Module 19: Capstone Project
• Module 20: Review, Assessment & Next Steps

Unlock this course for R19 on any phone. A certificate is optional (from R39).