Seven Basic Quality Tools

Quality · Beginner · 40 hours

The classic problem-solving toolkit: check sheets, histograms, Pareto charts, cause-and-effect diagrams, scatter diagrams, control charts and flowcharts/stratification.

What you'll learn

• Know the seven basic quality tools
• Use each tool appropriately
• Analyse data with the tools
• Combine tools for problem solving
• Apply the tools in the workplace

Course modules

• Module 1: Introduction to the Seven Tools
• Module 2: Check Sheets
• Module 3: Histograms
• Module 4: Pareto Charts
• Module 5: Cause-and-Effect Diagrams
• Module 6: Scatter Diagrams
• Module 7: Control Charts (as a Tool)
• Module 8: Flowcharts & Stratification
• Module 9: Using the Tools Together
• Module 10: Tools in Practice
• Module 11: Core Concepts in Depth
• Module 12: Common Mistakes & How to Avoid Them
• Module 13: Tools, Resources & Templates
• Module 14: Standards, Quality & Best Practice
• Module 15: Health, Safety & Ethics
• Module 16: Case Study: A South African Example
• Module 17: Communication & Working with Others
• Module 18: Staying Current & Continuing to Learn
• Module 19: Capstone Project
• Module 20: Review, Assessment & Next Steps

Unlock this course for R19 on any phone. A certificate is optional (from R39).