Mental Health First Aid & Psychosocial Support

Health, Care & Medicine · Introductory · Self-paced

Learn to recognise when someone is struggling, offer supportive listening, and connect them to professional help. This course teaches support and referral — not diagnosis or treatment.

What you'll learn

• Understand mental health and reduce stigma around it
• Recognise common signs that someone may be struggling
• Offer calm, supportive and non-judgemental listening
• Know when and how to refer someone to professional help
• Look after your own wellbeing while supporting others

Course modules

• Module 1: Understanding Mental Health
• Module 2: Common Mental Health Challenges
• Module 3: Recognising Signs of Distress
• Module 4: The Mental Health First Aid Approach
• Module 5: Supportive Listening & Communication
• Module 6: Supporting Someone in Crisis
• Module 7: Stress, Burnout & Self-care
• Module 8: Substance Use Awareness
• Module 9: Referral & Support Pathways
• Module 10: Wellbeing in Community & Workplace
• Module 11: Core Concepts in Depth
• Module 12: Common Mistakes & How to Avoid Them
• Module 13: Tools, Resources & Templates
• Module 14: Standards, Quality & Best Practice
• Module 15: Health, Safety & Ethics
• Module 16: Case Study: A South African Example
• Module 17: Communication & Working with Others
• Module 18: Staying Current & Continuing to Learn
• Module 19: Capstone Project
• Module 20: Review, Assessment & Next Steps

Unlock this course for R19 on any phone. A certificate is optional (from R39).