PC Technician & Hardware Fundamentals

Office, Digital & Business Skills · Beginner to Intermediate · Self-paced

Entry-level IT technician skills — hardware, operating systems, networking, security and troubleshooting.

What you'll learn

• Identify and work with PC and mobile hardware
• Install and manage common operating systems
• Understand networking and security fundamentals
• Apply a structured troubleshooting method
• Prepare for the entry-level IT technician certification exams and IT support work

Course modules

• Module 1: Introduction to entry-level IT technician certification & IT Support
• Module 2: PC Hardware & Components
• Module 3: Mobile Devices & Laptops
• Module 4: Networking Fundamentals
• Module 5: Hardware & Network Troubleshooting
• Module 6: Operating Systems
• Module 7: Software Troubleshooting
• Module 8: Security Fundamentals
• Module 9: Operational Procedures & Safety
• Module 10: Exam Prep & IT Career Pathways
• Module 11: Core Concepts in Depth
• Module 12: Common Mistakes & How to Avoid Them
• Module 13: Tools, Resources & Templates
• Module 14: Standards, Quality & Best Practice
• Module 15: Health, Safety & Ethics
• Module 16: Case Study: A South African Example
• Module 17: Communication & Working with Others
• Module 18: Staying Current & Continuing to Learn
• Module 19: Capstone Project
• Module 20: Review, Assessment & Next Steps

Unlock this course for R19 on any phone. A certificate is optional (from R39).