Introduction to Artificial Intelligence (AI)

Office, Digital & Business Skills · Beginner · 20 hours

Understand what AI is, how it works and how to apply it responsibly — machine learning basics, generative AI, prompt engineering, ethics and AI's impact on SA industries.

What you'll learn

• Explain what AI is and how it works
• Distinguish machine learning, deep learning and generative AI
• Write effective prompts for AI tools
• Recognise AI bias and ethical risks
• Use AI responsibly in a South African workplace

Course modules

• Module 1: What Is Artificial Intelligence
• Module 2: History & Types of AI
• Module 3: Machine Learning Basics
• Module 4: Neural Networks & Deep Learning
• Module 5: Generative AI & Large Language Models
• Module 6: Prompt Engineering
• Module 7: AI in Everyday Tools
• Module 8: AI Ethics & Bias
• Module 9: AI in South African Industries
• Module 10: Using AI Responsibly at Work
• Module 11: Core Concepts in Depth
• Module 12: Common Mistakes & How to Avoid Them
• Module 13: Tools, Resources & Templates
• Module 14: Standards, Quality & Best Practice
• Module 15: Health, Safety & Ethics
• Module 16: Case Study: A South African Example
• Module 17: Communication & Working with Others
• Module 18: Staying Current & Continuing to Learn
• Module 19: Capstone Project
• Module 20: Review, Assessment & Next Steps

Unlock this course for R19 on any phone. A certificate is optional (from R39).