Quality Management Track — Part 2 (Modules 7–12)

Professional Certificate Tracks · Intermediate · Self-paced

Part 2 (modules 7–12) of the Quality Management certificate track: the seven basic quality tools, QA versus QC, internal auditing fundamentals, non-conformance capture, corrective and preventive action (CAPA) and writing effective SOPs. R19 to unlock; the certificate is optional.

What you'll learn

• Use the seven basic quality tools
• Distinguish QA and QC
• Understand internal auditing
• Capture non-conformances
• Apply CAPA and write SOPs

Course modules

• Module 1: The 7 Basic Quality Tools
• Module 2: QA vs. QC Processes
• Module 3: Fundamentals of Internal Auditing
• Module 4: Non-Conformance Capture
• Module 5: Corrective & Preventive Action (CAPA)
• Module 6: Writing Effective Standard Operating Procedures (SOPs)

Unlock this course for R19 on any phone. A certificate is optional (from R39).